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How Backup Works

The SOS App offers a simple and secure way to back up your emergency data to your Google Drive account.
Backup ensures that your critical settings and information are protected, easily recoverable, and always accessible — even if you lose or change your device.


Overview

When you enable backup:

  • Your emergency contacts,
  • Health profile details,
  • Important app settings,
  • Emergency alert configurations,

are encrypted and securely uploaded to your private Google Drive space.

This automatic backup system minimizes the risk of losing important emergency information during device failures, theft, or app reinstallations.


What Is Backed Up

Data TypeDescription
Emergency ContactsNames and numbers of trusted people added inside the SOS App.
Health ProfileBlood group, allergies, medical conditions stored in your profile.
App SettingsSOS alert preferences, notification configurations, fall detection settings, etc.
Recording MetadataBackup of references to audio/video files if you enabled full media backup separately.
info

Actual emergency recordings (audio/video files) are only backed up separately if you enable Upload to Google Drive for recordings.


How Backup Works

StageDescription
Permission GrantYou approve SOS App’s access to your Google Drive.
EncryptionData is encrypted locally before uploading to maximize security.
UploadBackup occurs automatically in the background with no manual action needed.
Private StorageData is stored in a hidden, app-specific folder in your Drive account, inaccessible to others.
Scheduled BackupsThe app periodically updates your backup whenever significant changes occur (e.g., contact changes, setting updates).

Backup ensures your critical emergency setup can always be restored instantly if needed.


Setup Guide

To enable backup:

  1. Open the SOS App.
  2. Navigate to Settings → Cloud Save to Google Drive.
  3. Tap Enable Backup to Google Drive.
  4. Grant necessary Google Drive Access Permission when prompted.
  5. Confirm or select your preferred Google Account for storage.

To create backup:, follow these steps:

  1. Open the SOS App.
  2. Navigate to Dashboard → Backup/Restore.
  3. Tap Create Backup.
  4. Allow necessary permissions (Access to photos and media, if prompted).
  5. Select your preferred Google Account for backup.
  6. Grant final Drive access permission when requested.
  7. Backup will be created successfully, and a confirmation popup message will appear.
View Screenshot

Cloud Backup and Restore:

Cloud Backup and Restore

Manual backups ensure you always have an up-to-date copy of your emergency data when needed. The first backup will initiate automatically once permission is granted.

tip

To conserve mobile data, you can configure backups to occur only over Wi-Fi. We suggest to always active backup on mobile data.


Privacy and Security

  • All data is encrypted locally on your device before being uploaded.
  • The SOS App has no access to your other Google Drive files — only to its private backup folder.
  • Uploaded backups are not shared with anyone unless you manually share them yourself.
caution

Deleting the SOS App backup folder from Google Drive will permanently erase your saved emergency settings and contacts.


Common Questions

Does the backup include my emergency recordings?

No. Audio and video recordings require separate activation of Upload to Google Drive.
This backup only includes metadata, contacts, settings, and health profiles.

Can I select a different Google Account later?

Yes. You can disconnect and reauthorize a new Google Account through Settings → Cloud Backup.

Will backup use my mobile data?

By default, backup may use any active internet connection.
You can choose to allow uploads only on Wi-Fi inside backup settings.

Can I trigger a manual backup?

Currently, backups occur automatically upon significant data changes.
A manual backup option may be introduced in future updates.


Troubleshooting

IssueSolution
Backup not appearing in Google DriveVerify that permission was granted. Recheck linked Google Account.
Upload stuck or incompleteRestart the app. Ensure stable internet connection.
Backup file missing after uninstallBackups are account-linked, not device-linked. Log in with the same Google Account on reinstall to restore.
Permission request reappearingRe-authenticate Google Drive access under settings.

Conclusion

Backup protects your vital emergency information against device loss, damage, or replacement.
By enabling automatic backup to Google Drive, you ensure that your SOS App settings, contacts, and health data are never lost — keeping you prepared for any situation.

Activate backup today to safeguard your emergency setup with minimal effort.


What's Next

Learn how to restore your backup easily with a single tap during reinstallation or device change.