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Suggest New Features

Your feedback is critical to shaping the future of the SOS App.
We strongly believe that users are the best source of innovation, and every idea you share helps us build a safer, smarter, and more responsive app.


How to Suggest a New Feature

You can easily send your ideas, suggestions, or requests through any of these methods:

  • Email Us Directly:
    Send suggestions to help@famalth.com — include as much detail as possible!

  • Use the In-App Feature Suggestion Form:

    1. Open the SOS App.
    2. Navigate to Settings → Help & Feedback → Suggest a Feature.
    3. Fill out the simple suggestion form and submit.
  • Participate in Beta Testing Programs:
    Beta testers sometimes get early access to experimental features — and your feedback during these trials helps shape final versions!

We encourage all types of users — travelers, students, seniors, caregivers, adventurers — to share their ideas.


Types of Feedback We Welcome

Feedback TypeExamples
New Feature Ideas"Add SOS Trigger via smartwatch button" or "Enable live audio call to emergency contacts."
Improvements to Current Features"Make fall sensitivity customizable beyond just low/medium/high."
Usability Enhancements"Simplify Family Tracking token sharing process."
Regional-Specific Needs"Add regional emergency numbers in my country" or "Support local language voice prompts."

Every suggestion is carefully reviewed, prioritized based on:

  • User Impact (how much it benefits real-world safety)
  • Technical Feasibility
  • Alignment with SOS App Mission and Privacy Principles
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We are committed to user-driven development.
Your ideas directly influence how the SOS App evolves over time!


Common Questions

Will every suggestion be implemented?

Not all suggestions can be implemented immediately.
However, every suggestion is reviewed carefully, and those with high safety impact and feasibility are prioritized for future updates.

Will I be notified if my feature is added?

If you participate in Beta Testing or leave contact info with your suggestion, we may reach out when related features are available!

Can I suggest completely new product ideas?

Yes.
We welcome visionary ideas — even if they require new modules, integrations, or long-term development planning.

How fast do suggestions get reviewed?

Suggestions are reviewed monthly by the development and safety advisory teams, and top-rated ideas are included in roadmap discussions.


Your voice shapes the SOS App’s future.
By suggesting new features, improvements, or real-world needs, you help make the app more effective, more inclusive, and better prepared for all types of emergencies.

Suggest bravely. Innovate smartly. Shape the future of safety with us.


What's Next

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